Last updated: January 2026 | Applies to all registered laki97 accounts
At laki97, protecting your personal data is not a compliance box we tick — it is a genuine operational commitment. This Privacy Policy explains in plain terms what data we collect from Pakistani players, why we collect it, how it is stored and protected, who we share it with, and what rights you have over it. Please read this document carefully. By registering or continuing to use laki97, you acknowledge and accept the practices described here.
These six commitments summarise our approach. The full policy below contains the complete legal details. Both are binding.
laki97 does not sell, rent, or trade your personal data to any third party for commercial purposes. Your data is used solely to operate, secure, and improve your laki97 experience — nothing else.
All data transmitted between your device and laki97 servers is protected by TLS encryption. Account data and payment information stored by laki97 is encrypted at rest using industry-standard AES-256 protocols.
laki97 players have the right to access their personal data, request corrections, ask for data portability, and in qualifying circumstances request erasure. Data requests are handled within 30 days of submission.
Data is shared only with the service providers strictly necessary to operate laki97 — payment processors, identity verification providers, and game content suppliers — all under contractual data protection obligations.
laki97 retains personal data only for as long as required to fulfil the purposes for which it was collected and to meet our regulatory obligations. Data is deleted or anonymised once the applicable retention period expires.
In the event of a data security incident that affects your personal data, laki97 will notify affected Players without undue delay, consistent with our licensing obligations and applicable data protection requirements.
As a laki97 player, you have specific, enforceable rights over your personal data. Here is what those rights mean in practice.
You may request a copy of all personal data laki97 holds about you. We will provide this within 30 days of a verified request.
If your data is inaccurate or incomplete, you have the right to request that we correct it. Update requests via account settings are processed immediately.
You may request deletion of your personal data where we no longer have a lawful basis to retain it, subject to our regulatory retention obligations.
You may ask us to restrict how we process your data while a dispute or correction request is under review. Restricted data is retained but not actively processed.
You have the right to receive a copy of your data in a structured, machine-readable format where technically feasible, so you can transfer it to another service.
You may object to processing of your data for direct marketing at any time. Opt-out requests for marketing communications are processed immediately upon receipt.
1.1 This Privacy Policy ("Policy") describes how laki97 ("laki97", "we", "us", "the Platform") collects, processes, stores, and protects personal data relating to individuals ("you", "the Player", "the User") who access or use the laki97 online casino and sports betting platform at laki97.com, including all associated services and features.
1.2 This Policy applies to all data collected through: the laki97 website and mobile browser experience; the laki97 account registration process; deposits, withdrawals, and gameplay sessions; customer support interactions; marketing communications where you have opted in; and identity verification processes.
1.3 By registering a laki97 account or continuing to use laki97 services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your data as described herein. If you do not accept this Policy, you must stop using laki97 services immediately.
1.4 This Policy should be read alongside the laki97 Terms and Conditions and the Responsible Gaming Policy, both of which form part of the overall agreement between laki97 and each Player.
2.1 laki97 is the data controller responsible for the personal data collected through the laki97 platform. As data controller, laki97 determines the purposes and means of processing personal data in accordance with its international gaming licence obligations and applicable data protection principles.
2.2 For all privacy-related queries, requests, and complaints, Players may contact laki97 via the support channels described in Section 16 of this Policy.
3.1 laki97 collects the following categories of personal data from Players:
| Data Category | Specific Data Points |
|---|---|
| Identity Data | Full legal name, date of birth, CNIC or Passport number, nationality |
| Contact Data | Email address, Pakistani mobile number, residential address |
| Financial Data | JazzCash account reference, EasyPaisa account reference, bank account details (HBL, UBL, Meezan), card details (Visa, Mastercard), transaction history |
| Verification Data | Copies of government-issued ID, proof of address documents, selfie/biometric data where required for KYC |
| Technical Data | IP address, device type, operating system, browser type, session timestamps, geolocation (city level) |
| Gaming Data | Game history, betting history, win/loss records, bonus activity, session duration, deposit and withdrawal amounts |
| Communication Data | Live chat transcripts, email correspondence, support ticket history |
| Marketing Data | Communication preferences, promotion opt-in/opt-out history, survey responses |
3.2 laki97 does not collect data classified as special category data (such as health data, political opinions, or religious beliefs) unless strictly required by our responsible gaming obligations — for example, where a Player discloses a gambling-related health condition in the context of requesting self-exclusion tools.
4.1 laki97 collects personal data through the following methods:
4.2 laki97 does not purchase contact lists or obtain personal data from social media platforms for marketing purposes.
5.1 laki97 uses collected personal data for the following purposes:
6.1 laki97 processes personal data on the following legal bases:
7.1 laki97 does not sell, rent, or share personal data with third parties for their own commercial purposes. We share data only in the following limited, necessary circumstances:
7.2 All third-party service providers who process laki97 Player data on our behalf are required to maintain appropriate technical and organisational security measures and are prohibited from using Player data for any purpose other than the contracted service.
8.1 Some of laki97's service providers are located outside Pakistan. Where personal data is transferred internationally, laki97 ensures that appropriate safeguards are in place to protect the data, consistent with the requirements of our gaming licence and internationally recognised data protection standards.
8.2 Safeguards used by laki97 for international transfers include: standard contractual clauses imposing data protection obligations on the recipient; transfers to providers operating under adequacy frameworks recognised by relevant supervisory authorities; and transfers to providers certified under recognised data security frameworks.
9.1 laki97 retains personal data for as long as is necessary to fulfil the purpose for which it was collected, or as required by our gaming licence and applicable legal obligations. The following general retention periods apply:
| Data Category | Retention Period |
|---|---|
| Account & Identity Data | Duration of account plus 5 years after closure |
| Transaction & Financial Records | 7 years from transaction date (AML requirement) |
| KYC Documents | 5 years after account closure or last transaction |
| Support Communications | 3 years from date of communication |
| Gaming Activity Logs | 5 years from session date |
| Marketing Preferences | Until withdrawal of consent or account closure |
| Self-Exclusion Records | Indefinitely (responsible gaming obligation) |
9.2 Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in a manner that prevents re-identification.
10.1 laki97 uses cookies and similar tracking technologies to operate the platform, maintain session continuity, detect fraud, and analyse usage patterns. The following types of cookies are used:
10.2 You may manage non-essential cookies through your browser settings. Disabling essential cookies will impair your ability to use the laki97 platform. laki97 does not use cookies for third-party advertising or cross-site tracking.
11.1 laki97 implements and maintains appropriate technical and organisational security measures to protect personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
11.2 No system can guarantee absolute security. laki97 will notify affected Players without undue delay in the event of a security incident that materially affects their personal data, consistent with our licensing obligations.
12.1 laki97 is strictly an adult platform. We do not knowingly collect or process personal data from individuals under the age of 21. Age verification checks are performed at registration and during the ongoing account lifecycle.
12.2 If laki97 becomes aware that personal data has been collected from an individual under 21 years of age, that account will be immediately suspended, all associated data will be securely deleted (except to the extent required by our regulatory obligations), and any deposits received from that account will be returned to the originating payment method.
12.3 If you believe a minor may have accessed or registered a laki97 account, please contact us immediately at [email protected] (plain text — not a link).
13.1 Players may exercise any of the data rights described in this Policy by submitting a request to laki97 support via email or live chat. All requests must be made by the registered account holder and identity will be verified before any data is disclosed or actioned.
13.2 laki97 will respond to all data rights requests within thirty (30) calendar days. Where a request is complex or numerous, this period may be extended by a further two months, in which case laki97 will notify the Player within the initial 30-day period.
13.3 laki97 does not charge a fee for exercising data rights unless a request is manifestly unfounded or repetitive, in which case a reasonable administrative fee may apply. Players will be informed of any applicable fee before it is charged.
14.1 laki97 may send Players promotional communications about bonuses, new games, special events, and platform updates where the Player has explicitly opted in to receive such communications at registration or via account settings.
14.2 Players may withdraw consent to receive marketing communications at any time by: updating communication preferences in account settings; clicking the unsubscribe link in any laki97 marketing email; or contacting laki97 support directly. Opt-out requests are processed within 48 hours.
14.3 Withdrawal of marketing consent does not affect the Player's ability to use laki97 services or receive transactional communications (such as deposit confirmations, withdrawal notifications, and security alerts), which are sent regardless of marketing preferences as they are necessary for platform operation.
15.1 laki97 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, licensing obligations, or applicable regulations. Where material changes are made, laki97 will notify registered Players by email and/or via an in-platform notice at least fourteen (14) days before the changes take effect.
15.2 The "Last Updated" date at the top of this Policy reflects the most recent revision. Players are encouraged to review this Policy periodically. Continued use of laki97 following notification of changes constitutes acceptance of the revised Policy.
16.1 For any privacy-related queries, data rights requests, or complaints, Players may contact laki97 through the following channels:
16.2 laki97 aims to resolve all privacy complaints at first contact. Where a complaint cannot be resolved to the Player's satisfaction, Players may escalate the matter to the relevant supervisory authority or data protection body as applicable under our gaming licence jurisdiction.
16.3 Response times for privacy-related inquiries: Live chat queries — within the session. Email queries — within 4 hours during operating hours, within 24 hours outside operating hours. Formal data rights requests — within 30 calendar days.
Encrypted, licensed, and fully compliant. Over 100,000 Pakistani players trust laki97 with their data every day.